HELP & SUPPORT

Ongoing support so you never feel stuck.

Marketing doesn't stop after launch. We handle updates, fixes and questions so your website and campaigns keep running smoothly.

  • Website updates and content changes
  • Security, plugin and backup maintenance
  • Fast answers from a real person
  • Regular check ins on performance
SOUND FAMILIAR?

Support shouldn't feel like chasing someone down.

"My old developer takes weeks to respond."
"I'm afraid to update anything in case the site breaks."
"Something stopped working and I don't know who to call."
"I just need a quick change and it turns into a whole project."
WHAT'S INCLUDED

What support covers.

Everything you need to keep your site and campaigns healthy.

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Site Updates

Text, photo, service and pricing changes handled for you.

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Security and Backups

Regular updates and backups to keep your site safe.

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Speed Monitoring

Keeping your site fast as it grows.

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Troubleshooting

Broken forms, links or errors fixed quickly.

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Training

Simple walkthroughs if you want to make small edits yourself.

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Direct Access

Reach Gigi directly instead of waiting in a ticket queue.

HOW IT WORKS

How to get help.

Simple, fast and personal.

1

Send a Request

Email or use the contact form to tell us what you need.

2

Quick Response

You'll hear back within one business day.

3

We Handle It

Most updates are finished within a few days.

4

Confirmation

You get a quick note once it's done.

NEED A HAND?

Tell us what you need.

Existing client or new, send over your request and we'll get back to you within one business day.

Contact Support โ†’
No commitment ยท No spam ยท Healthcare focused